Kelsey O’Donnell joined Hermann Insurance Services in 2025 and works as a Personal Lines Customer Service Representative in both the North Branch and Rush City offices. She assists clients with their personal insurance needs, using her strengths in listening, problem-solving, and careful investigation to help answer questions and find practical solutions.
Kelsey appreciates that insurance gives her an opportunity to do work that has a meaningful impact on people’s lives. Whether she is helping a client understand their coverage, working through a concern, or tracking down an answer, she takes pride in being thorough, approachable, and ready to help.

Protect yourself with the right insurance
Hermann Insurance Services, Inc. has been meeting the insurance needs for clients in Chisago, Isanti, Pine, and Kanabec counties and surrounding areas since 1965. We will help you find the right coverage at the right price. Contact us today for your free, no-obligation quote.
